News / buses

1,500 bus journeys a week to be cancelled due to driver shortages

By Martin Booth  Wednesday Nov 16, 2022

Bus passengers have reacted with anger after First Bus announced that hundreds of journeys every week across Bristol are being cancelled until April 2023 at the earliest.

Passengers have branded the changes “unacceptable”, “ridiculous” and “pathetic”, especially as it comes just weeks after some ticket prices were increased by First.

The news also comes less than a fortnight before Bristol’s Clean Air Zone is introduced, with one of its aims to get people out of their cars and onto cleaner forms of transport.

Independent journalism
is needed now More than ever
Keep our city's journalism independent. Become a supporter member today.

Almost every service across Bristol will be affected by the cancellations.

These include the number 1 bus leaving Broomhill from Monday to Friday, with the 0640, 0740, 0931, 1051, 1251, 1411, 1636, 1742, 1950, 2050 and 2320 all cancelled; and the 74 leaving the city centre on Saturday which will no longer be operating at 0810, 0830, 0910, 0930, 1010, 1030, 1110, 1130, 1210, 1230, 1310, 1330, 1410, 1430, 1510, 1530, 1610, 1630, 1710, 1730, 1810, 1830, 1910, 1930 or 2010.

Responding to complaints from passengers on Twitter, the communications team at First said that “these cancellations will have been scrutinised under various metric by our routing teams and the decision to cancel these has not been taken lightly”.

Bus services across Bristol will be affected – photo: Max Roche

In a statement which also details all of the cancelled journeys, First said: “Due to ongoing driver shortages, which are making it difficult to operate all journeys in our current timetables, we have removed some journeys across several services.

“The cancelled journeys, which are listed below, will show as cancelled on the First Bus app, and on the real time information screens at bus stops

“We are doing our utmost to address the driver shortage but doing so will inevitably take some time.

“As a result, we expect these cancellations to remain in place until at least the next major change to timetables on Sunday 2nd April, which is a date agreed between all operators and the West of England Combined Authority.

“We regret having to do this as we appreciate it will cause some disruption, but by giving customers advance notice of cancellations rather than having to learn of them on the day, we want to make it easier for travel plans to be adjusted.

“Cancelling these journeys in advance also enables our operations teams to focus on delivering a more reliable service for our customers, rather than dealing with cancelling journeys on the day.

“We would like to thank customers for their patience and understanding as we manage this difficult situation.”

Main photo: Martin Booth

Read next:

Listen to the latest Bristol24/7 Behind the Headlines podcast:

Our top newsletters emailed directly to you
I want to receive (tick as many as you want):
I'm interested in (for future reference):
Marketing Permissions

Bristol24/7 will use the information you provide on this form to be in touch with you and to provide updates and marketing. Please let us know all the ways you would like to hear from us:

We will only use your information in accordance with our privacy policy, which can be viewed here - www.bristol247.com/privacy-policy/ - you can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at meg@bristol247.com. We will treat your information with respect.


We use Mailchimp as our marketing platform. By clicking below to subscribe, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp's privacy practices here.

Bristol24/7 is an independent media outlet and community interest company. We're not owned by a large corporation and your contribution will help keep it this way. It will also help us grow and improve our content. By supporting us you will:
  • Support young people, charities and environmental projects in Bristol
  • Shape a Better Bristol
  • Enjoy exclusive perks
  • Comment on articles

Related articles

Choose payment frequency
Choose payment method
Credit/Debit
Apple Pay
Google Pay
By signing up to become a member you agree to our privacy policy and terms & conditions.
Fill in this form or email partnerships@bristol247.com and a member of the team will be in touch.
You've read %d articles this month
Consider becoming a member today
Independent journalism
is needed now More than ever
You've read %d articles this month
Consider becoming a member today
You've read %d articles this month
Consider becoming a member today
Join the Better
Business initiative
You've read %d articles this month
Consider becoming a member today
* prices do not include VAT
You've read %d articles this month
Consider becoming a member today
Enjoy delicious local
exclusive deals
You've read %d articles this month
Consider becoming a member today
Wake up to the latest
Get the breaking news, events and culture in your inbox every morning