Avon and Somerset Police ‘requires improvement’ in investigating crime, say inspectors

Inspectors have said Avon and Somerset Police “requires improvement” in investigating crimes including rape and serious sexual offences.

Half of all investigations carried out by the short-staffed police force end up with no further action being taken, inspectors said.

Avon and Somerset Police also needs to improve responding to the public and recording crime data.

Inspectors have said Avon and Somerset Police “requires improvement” in investigating crimes – photo: Martin Booth

The police force was graded as “adequate” in protecting vulnerable people and preventing crime and anti-social behaviour, and “good” at treating the public with respect.

A 12-month review of Avon and Somerset Police was carried out by His Majesty’s Inspectorate of Constabulary and Fire and Rescue Services, between 2021 and 2022. The results of the inspection were published earlier this month.

Inspectors said: “The constabulary’s capacity to conduct timely investigations into rape and other serious sexual offences is exceeded by the number of these offences.

“As a result, such crimes are often left without being allocated to an investigator for a period of time during which evidential opportunities could be lost — as could the confidence of the victim.

“The constabulary told us that, between April and June 2022, the number of such unallocated crimes varied between 125 and 48. Although these crimes are kept under review by supervisors and senior officers, they aren’t actually being actively investigated.”

Avon and Somerset Police has a dire shortage of detectives and investigators, the inspectors said. This means that half of all investigations considered for prosecution result in no further action being taken.

A 12-month review of Avon and Somerset Police was carried out by His Majesty’s Inspectorate of Constabulary and Fire and Rescue Services – photo: Rachel Sutherland

Another area needing improvement is recording data about crime. During the year covered by the inspection, the police force didn’t record an estimated 13,100 crimes, including 420 sexual offences.

Particular crimes picked out by inspectors included rapes, crimes involving vulnerable victims, and anti-social behaviour.

They said: “The constabulary should improve its recording practices to make sure that rape crimes and reported incidents of rape are recorded correctly. Some unrecorded crimes were of a serious nature such as controlling and coercive behaviour, sexual assaults and other assaults.

“When the crime was not recorded there was often limited evidence of investigation or safeguarding the victim. Failure to record these crimes can result in offenders not being identified or brought to justice.”

Police bosses said they had plans in place to address the problems in the inspection, like recruiting new staff, and added that extra demand from people suffering from mental health issues are increasing pressure on the police force.

The police force was graded as “adequate” in protecting vulnerable people and preventing crime and anti-social behaviour – photo: Martin Booth

Chief constable, Sarah Crew said: “Responding to the public more quickly, improving our investigations and better management of offenders are areas of intense focus for us, and we have plans in place to address the shortfalls outlined.

“The report recognises the sheer volume of non-emergency demand coming in the police service, much of which we know is spillover demand from other public services.

“In the last 12 months, we’ve taken more than 385,000 calls for service, with under a third of these relating to crime or anti-social behaviour. The rest are issues which go beyond the policing sphere, including incidents involving people in mental health crises.

“We know there’s more to do to improve our investigations and management of offenders, and we’re channelling our increased resources through the national Uplift programme into these areas.

“Generating extra capacity and specialisms takes time and is not an immediate fix, but our plans are well advanced and this is reflected in the report.”

Police and crime commissioner, Mark Shelford, added: “I am delighted that Avon and Somerset Police has been graded outstanding for their work in ‘engaging with and treating the public with fairness and respect.’

“However, I’m concerned — as I’m sure local people will be — about the areas highlighted that still require improvement including investigating crime, recording data about crime, responding to the public and managing offenders.”

Inspectors are still carrying out a review into how Avon and Somerset Police deals with vetting and corruption in the force, as well as disrupting serious organised crime.

Results will be published on the His Majesty’s Inspectorate of Constabulary and Fire and Rescue Services website once these areas have been fully investigated.

Alex Seabrook is a local democracy reporter for Bristol 

Main photo: Ellie Pipe

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