News / Health

Southmead A&E rated ‘inadequate’ again

By Louis Emanuel  Friday Jul 17, 2015

Accident emergency services at the flagship new Southmead Hospital have been deemed inadequate for the second time this year.

The Care Quality Commission called for improvements in February after a report found A&E patients were left waiting on trolleys for over 12 hours until a bed became available.

A new report released on Friday found the A&E and urgent care units were still inadequate, posing a risk to patient safety.

Independent journalism
is needed now More than ever
Keep our city's journalism independent. Become a supporter member today.

The trust which runs the hospital said it takes the findings “extremely seriously”.

Key findings of the last two reports

The report said the emergency department was “found to be unsafe” at times. It added: “Staffing levels were not increased to reflect predictable activity surges. Patients did not always receive timely analgesia.

“Staff deployed to the emergency department to support in times of overcrowding in the crossroads area did not always have the skills or experience required.”

The CQC said it would take “further action if required”.

The £430 million hospital was opened last year

Andrea Young, cheif executive of North Bristol NHS Trrust said: “The inspection took place on an exceptionally busy day and patients were waiting unacceptable lengths of time for admission to the main wards and had to wait in areas that were not conducive to our staff being able to deliver high quality care. 

“To provide absolute assurance, our clinical team carried out a thorough review of the notes of all patients from that day and were satisfied that no one came to harm.

“Thanks to the enormous efforts and commitment of our staff, we are now in a much better place and significant improvements have been made, which has been acknowledged by the CQC.”

Our top newsletters emailed directly to you
I want to receive (tick as many as you want):
I'm interested in (for future reference):
Marketing Permissions

Bristol24/7 will use the information you provide on this form to be in touch with you and to provide updates and marketing. Please let us know all the ways you would like to hear from us:

We will only use your information in accordance with our privacy policy, which can be viewed here - www.bristol247.com/privacy-policy/ - you can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at meg@bristol247.com. We will treat your information with respect.


We use Mailchimp as our marketing platform. By clicking below to subscribe, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp's privacy practices here.

Related articles

You've read %d articles this month
Consider becoming a member today
Independent journalism
is needed now More than ever
You've read %d articles this month
Consider becoming a member today
You've read %d articles this month
Consider becoming a member today
Join the Better
Business initiative
You've read %d articles this month
Consider becoming a member today
* prices do not include VAT
You've read %d articles this month
Consider becoming a member today
Enjoy delicious local
exclusive deals
You've read %d articles this month
Consider becoming a member today
Wake up to the latest
Get the breaking news, events and culture in your inbox every morning